Common Questions
What devices do you support?
We support all major smartphones, tablets, laptops, desktops, printers, and smart home devices. Whether it's a new tablet or an older computer, we can help you get it working perfectly.
Do you come to your home?
Absolutely. We offer in-home visits throughout Louisville and surrounding areas. This means you don't have to leave your chair—we come to you to make technology help as easy as possible.
Is there a minimum time charge?
Yes, our first hour is $90. This ensures we have enough time to fully explain things in plain language and walk you through everything step-by-step. After that, we bill by the minute for additional time.
What about scam-safety education?
We offer a short, patient session focused on recognizing common scams. This is a great way to protect yourself from phone, email, and text fraud. We explain the red flags in simple terms.
What areas do you serve?
We serve Louisville, Kentucky and the surrounding areas. Whether you're in a senior living community or a private home, we are here to help you stay connected and safe.